“Hi, we were there to celebrate my Dad's 80th birthday .”
... and this is the first time I have arrived somewhere and been disappointed. The grass was very long and the garden generally unkempt. The key to the door is bent so hard to enter the property. There was no loo roll in the cloakroom, no teatowel, oven gloves or towel in the kitchen, microwave was filthy (I have photos), no kitchen scissors, all knives blunt, random kitchen items, no clingfilm, foil or anything, fridge bulb gone, kitchen dustbin broken and rusty, sofa and cushions no life left in them etc.... need I go on? For over £683 for 2 nights I FEEL ROBBED. VERY DISAPPOINTED.
Thank you for providing this feedback and we're grateful to you for bringing these matters to our attention. We apologise if the garden and cottage were not presented to our usual high standards and are now making every effort to address them. Due to the recent weather, the garden has grown very quickly and we hope this didn't impact too much on your stay. Regarding the matters of cleanliness, our housekeeping team have been informed. Once again, our sincere apologies. Property Owner