“I stayed for 4 weeks, on my own with two dogs.”
I cannot fault the facilities but I constantly felt on edge. The sound insulation from next door is virtually non existent. I was tip toeing round. The accommodation is listed as pet friendly, but the layout didn't work for me. I hadn't realised the owners lived on site and had I known, for a 4 week stay, this was intrusive and not deliberate on the owners' part. Having to get my dogs in the car, open the main gate, shut it again behind me, became an inconvenience. Also sending texts to the owner and not having the courtesy of an acknowledgement, made me feel I had chosen the wrong place to stay. Lovely cottage but only condusive for a short stay.
We sincerely apologise you felt this way whilst you stayed with us, we always respect our guests privacy and we are always on hand if needed. I honestly thought that we did our very best to accommodate any requirements or needs you had, such as repairing the damage caused by your dogs or when you locked yourself out of the house, had we not been on site this would have been problematic.
The main gate is there as we are a dog friendly property and it would be our worst nightmare should a dog or child get out from a car and get out and run onto the road, I am aware you struggled with your dogs whilst here however this was a dog behavioural issue as they were constantly out of control rather than something we could help with.
The damage left to bedlinen and mess across the house was quite unbelievable and we decided not to charge you any extra or take this out of your deposit, despite the linen having to be put in the bin. I do wonder if maybe I didn't receive some messages sent by you for some reason, as I came to meet you at departure to wish you goodbye and safe journey home as you had been here for a long time, yet you had already left.
Property Owner
