“The cottage is in a great location for exploring The Cotswolds, and Stow-on-the-Wold is with beautiful town with fabulous restaurants.”
Parking is a little frustrating but it wouldn't prevent us returning to Stow.
...
Parking is a little frustrating but it wouldn't prevent us returning to Stow.
Sadly, we were very disappointed with the poor level of cleanliness of Masters House. The fitted bedsheet in rear bedroom was stained, it was hard to know if the bed had been chnaged since the previous letting. We had to clean the bathroom sink as the plug was dirty. Mugs needed a thorough cleaning as they too were not clean.
The drench shower head has a piece missing; this wasn't a disaster but its worth the owners knowing as the shower head doesn't work as it should.
The courtyard looked better on the website than it does in reality.
We will return to Stow but not to Masters House.
Thank you for your feedback with regards to your stay at Masters House. We can only apologies that you didn't received our high standards with the clean at the house. This is not acceptable and we will be speaking to the Housekeeper with regards to all the issues mentioned in the feedback. We will also be going out to the property to make sure everything is as it should be before any future bookings go in. We hope you will return in the future, so we are able to show you the level of service you should have received at any of our holiday cottages. Property Owner