“Whilst we enjoyed our stay at Perry Cottage, and would maybe book again; we did encounter a few problems.”
Security is a huge issue to us, and the lack of it at Perry Cottage was an issue throughout our stay. For example, a complete stranger, later found out to be a member of the Property Services team, just let himself into our garden & walked through to the side of our shed/bin storage without any prior contact with us (as is stated in the terms) or even knocking on the front door!
Also, twice whilst we were out for the day, 1 of the neighbours took it upon himself to also enter our garden, walk ...
Security is a huge issue to us, and the lack of it at Perry Cottage was an issue throughout our stay. For example, a complete stranger, later found out to be a member of the Property Services team, just let himself into our garden & walked through to the side of our shed/bin storage without any prior contact with us (as is stated in the terms) or even knocking on the front door!
Also, twice whilst we were out for the day, 1 of the neighbours took it upon himself to also enter our garden, walk around the shed & move our bins!
When I stay somewhere I expect everyone to treat it as me owning the property, and not to just disrespect our privacy. We did report this matter, but whilst 1 member of staff dealt with the issue respectfully, the others didn't.
The Cottage was clean on arrival, but having spent a fortune to stay there, I'd have expected a packet of toilet rolls to be supplied as even the most basic of necessities; having just 1/2 a roll left for us is not good enough. Money was wasted on a 'welcome pack' consisting of a bottle of wine, a soughdough loaf (which we didn't eat), & a jar of jam; yet a few pounds could've been spent on a packet of toilet rolls instead.
Storage space is nowhere near good enough for any couple staying for more than a weekend. 1 tiny wardrobe & 1 set of draws meant we had to leave most of our things in our suitcases throughout our stay. There's also nowhere to store your suitcases & bags; we just had to leave them in a corner.
Comfort at night, wherever you stay, is of paramount importance; and this has been seriously overlooked. The bed is made up of 2 single beds, pushed together; the mattresses were extremely hard and uncomfortable, as were the pillows.
The kitchen was well kitted out; and we made use of the washing machine & outside airer throughout our stay.
There is a lovely power shower, and there are no issues with hot water, or fancy dials to mess about with.
The garden is a nice size, and gets the sun for most of the day.
The lounge is spacious; and being able to open up all the doors and let air through, makes a big difference, especially on hot days.
The cottage is in a lovely, quiet location, and, despite the issues, I'd book again. However, it seems not to be available after this year's bookings have been completed.
The listing mentions parking for 2 cars, but the neighbours use them too; so this is obviously an issue if you do have 2 cars, or you have any visitors.
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This feedback is not intended to ruin anyone's business, or anyone's stay at Perry Cottage; it is measrly a true representation of our own experience during a 2 week stay there. They are issues which can be easily addressed, with minimal effort, but which would enhance customers' stay at the cottage.
