“The most disappointing stay that we’ve ever had.”
The Granary is advertised online with beautiful shots of the exterior, but prospective guests should be mindful of the fact that they can only view it from one aspect (not the aspect shown in the advertising photos online) as (understandably) one side of The Granary is inaccessible as it sits behind a gate to the owner’s home (no issue there) but when my fiancé “dared” to stand next to another side of The Granary, he was rudely told that he wasn’t allowed to stand there, by what was ...
The Granary is advertised online with beautiful shots of the exterior, but prospective guests should be mindful of the fact that they can only view it from one aspect (not the aspect shown in the advertising photos online) as (understandably) one side of The Granary is inaccessible as it sits behind a gate to the owner’s home (no issue there) but when my fiancé “dared” to stand next to another side of The Granary, he was rudely told that he wasn’t allowed to stand there, by what was presumably a member of the family who own the farmhouse, Granary etc.
Such a lot of emphasis is put on the outside space available to guests in the listing details, but the moment that my fiancé was stood there to admire The Granary, he was immediately told he wasn’t allowed (he was not stood behind any gate or sign-posted area that indicated it was for use of the owners only).
Another family who were staying in the adjoining Cart Shed whilst we were staying at The Granary told us that they had felt uncomfortable during their entire stay, as they had felt members of family that owned the farmhouse & holiday lets were “keeping an eye on them” whilst they spent time in the allocated outside spaces detailed in the listing.
Some things that I would improve if I owned this property:
- the shower is basic at best. The water pressure is low and uneven
- at check-in there were many areas of The Granary that clearly hadn’t been cleaned or wiped down prior to our arrival
- the fixed pane windows are likely a huge selling point for many guests when considering this venue, but guests are greeted to views of untidy bins, broken plant pots, what appear to be empty buckets of materials/products & bikes from the farmhouse out of the fixed pane windows. We had hoped to have and capture beautiful countryside views from these windows, but the surrounding area was untidy as noted above and far from picturesque
- guests of this “luxury” guest house are charged for fire wood. A first of anywhere we’ve stayed previously
All in all, you couldn’t pay us to stay here again. There are much better holiday lets in the surrounding areas and I would urge anyone considering staying at The Granary to think again.
We are sorry that your stay wasn’t more enjoyable. We do hope that our other reviews speak for themselves regarding cleanliness, our welcoming approach, friendliness and professionalism. We are always happy to look at an issue during the stay and see if it can be remedied for guests if we are made aware of it. We will look into the water pressure promptly as that is news to us.
The family in The Cart Shed at the same time have given a score of 100/100 and already rebooked another stay.
Property Owner