Character Cottages

Website Terms of Use

Character Cottage Holidays Limited (CCH)

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. CCH may also make improvements and/or changes in the products described in this information at any time without notice.


The images, logos and names on this web site which identify CCH or third parties and their homes, products and services are proprietary marks of CCH and/or the relevant third parties.


Whilst CCH has taken care in the preparation of the contents of this web site, this web site and the information, names, images, pictures, logos, icons regarding or relating to CCH, or the products and services of the same (or to third party products and services), are provided on an "as is" basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will CCH and/or any partner company be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this web site including, without limitation, indirect or consequential losses, loss of profit, loss of data or special loss. CCH does not represent that the information contained in this web site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the web site or for any reliance placed by any person on the information.

CCH does not warrant that the functions or materials accessible from or contained in this web site will be uninterrupted or error free, that defects will be corrected or that this web site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

Links to other web site and banner adverts

Certain (hypertext) links will lead you to web sites that are not under the control of CCH. Unless otherwise stated, CCH is totally separate from other companies advertising on this site and as such, CCH accepts no responsibility or liability for the information or claims made by these companies. When you activate any of these links, you will leave the CCH web site and as such CCH has no control over and will accept no responsibility or liability in respect of the material on any such other web site. By allowing links with third party web sites CCH does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Jurisdiction and Law

These Terms and Conditions and any terms and conditions relating to products or services described in this web site shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Records of Agreements

CCH reserves the right to change these terms and conditions at any time by posting changes on the web site. It is your responsibility to review the web site terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this web site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for on-line, together with any related application form completed and submitted. Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company with whom you contract.

Product Terms and Conditions

If you apply for any product or service detailed on this web site, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail.

Contact Centre

All calls to the main number may be recorded for training and monitoring purposes.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Correspondence address: Character Cottage Holidays Limited, 28 Claremont Road, Surbiton, Surrey, KT6 4RF.
Cotswold address: Character Cottages, High Street, Blockley, GL56 9EX.

Tel: +44 (0) 20 8935 5375

Ownership of Web site

This web site belongs to Character Cottage Holidays Limited. Registered in England and Wales 05519222.

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